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Know Your Rights

Washington state law protects your right to choose your collision repair shop.

You Have the Legal Right to Choose Any Shop in Washington

After an accident, your insurance company may try to "steer" you to one of their preferred or "DRP" (Direct Repair Program) shops. While they can make recommendations, they cannot legally require you to use a specific shop. Washington's "anti-steering" regulations (RCW § 48.30.010) protect your freedom of choice.

  • Insurance **cannot** tell you where to go.
  • Insurance **cannot** require you to use their DRP shop.
  • Insurance **cannot** delay your repair because you choose an independent shop.

Why Insurers Push DRP Shops

DRP shops have contracts with insurers that often prioritize speed and cost over quality.

  • Lower payouts for the insurer.
  • Use of cheaper, non-OEM parts.
  • Faster repair cycle times.
  • Warranty is used as a pressure tactic.

Why Pick Your Own Shop

An independent shop like ours works for YOU, not the insurance company.

  • A complete, independent damage inspection.
  • Correctly prepared supplements for hidden damage.
  • Advocacy for OEM parts where appropriate.
  • Your interests and safety come first.

What to Say to Your Adjuster

I am choosing my own repair shop.
I do not authorize reinspection at your DRP shop.
Please provide all denials in writing.

Ready to Skip the Hassle?

Let us handle the insurance company. Get an independent, second-opinion estimate from the team that works for you.

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You Don’t Have To Use Their Recommended Shop

Insurance companies often push you toward their contracted ("DRP") shops because it saves them money. Washington law allows you to choose any repair shop, and we’re here to represent your interests—not the insurer’s.

At Precision Auto Body, we:

  • Follow OEM repair procedures.
  • Write complete estimates that cover all necessary repairs.
  • Communicate directly with your insurer on your behalf.
  • Focus on repair quality and your safety.